In today’s digital world, web design companies have to evolve to stay relevant. To thrive in this industry, it’s essential to deliver exceptional customer experience. This is where Customer Relationship Management (CRM) system comes into play. Here, we will explore the best CRM for web design company. 

Why CRM Matters for Web Design Companies

CRM for web designers is uncommon, we’re talking about specialized CRM tailored to the needs of web designers. This tool can help the company stay organized with its contacts, handle its sales pipeline, and maintain a positive relationship with its clients.

Best CRM for Web Design Company

Here is our list of best CRM for web design company. After that, we’ll let you know how web design companies can take advantage of this tool. Take a look closer! 

1. HubSpot

Its CRM is the perfect platform that won’t cost you anything. So, it’s highly recommended especially for solo entrepreneurs needing an instant solution for managing contacts and sales pipeline. The platform also provides marketing automation tools, such as email campaigns, landing pages, and contact forms.

Hubspot can be used to track how users interact with your website. That way, you can determine which pages are most popular and take action to improve sales on low-sales pages. There are also marketing tools with blogging, social media marketing, SEO, and content management tools. Other features offered such as:

• Integration of Social Media
• Calendar for SEO
• Marketing Automation Software
• Management of Leads

Pricing: HubSpot starts at as low as free. You can also explore and add additional sales and marketing tools. The starter plan for this CRM starts at $45 per month (billed annually) for two users.

2. Pipedrive

Proudly claims itself as an all-in-one sales CRM solution. This tool is the ultimate best in addressing business needs, particularly, in the realms of sales processes and contact management. It is also fairly easy to use. It offers a user-friendly interface.

Further, Pipedrive is one of the best CRM for web design company with an excellent interface. It’s suitable for web designers who don’t have a lot of time to learn new things but still need something powerful. Plus, it supports desktop and mobile apps.

Pipedrive integrates with most popular apps, such as Dropbox, Slack, and Evernote. For payment processors, it integrates with Stripe and PayPal. With its powerful email systems, you can understand how leads interact with your emails so that you can market to them more effectively. 

Other than its effective integration, Pipedrive also has features, such as:

• Task Administration Tool
• Management of Sales Pipeline
• Contact Management

Pricing: Pipedrive offers paid services that are billed annually, including:

• Essential: €12.50 per user per month
• Advanced: €24.90 per user per month
• Professional: €49.90 per user per month
• Power: €59.90 per user per month
• Enterprise: €74.90 per user per month

3. FreshBooks

FreshBooks specializes in accounting and invoicing. It is a cloud-based accounting software that is perfectly ideal for web designers. In addition, it has a time tracking feature to keep track of your time and expenses for invoices.

FreshBooks’ simple billing interface only requires you to enter the information and it automatically generates an invoice. It can be sent directly via email if you will. Further, the company offers customizable invoice templates, saving you valuable time in web designing.

Pricing: FreshBooks offers free services for 30 days. After that, you can choose different plans based on your needs. The plans are:

• Lite: $17 per month,
• Plus: $30 per month,
• Premium: $65 per month

4. ActiveCampaign

ActiveCampaign initially focused on email campaigns and automation, but now, it is a fully CRM system. The system is also straightforward, it is one of the best CRM for web design company. 

It has contact management and sales pipeline management. If you embed it in your website, you can track your subscribers’ activity. ActiveCampaign can see which pages they visited the most, what they interacted with, what they downloaded, what else after that, even where they go. 

That is basically a lead-scoring feature. If someone often visits your portfolio and pricing page, you can start moving them into your sales pipeline and start reaching out with more sales. 

Started as email campaigns and automation, ActiveCampaign excels in this stuff. The email marketing is easy to use, with a drag-and-drop email creator. The automation sequences are built in a user-friendly layout too. Just set up if/then trees for your customers to click.

Pricing: For Sales – CRM and sales Engagement, billed annually:

• Plus: $19 per month
• Professional: $49 per month
• Enterprise: contact their sales team for pricing

5. Agile CRM

This CRM tool is budget-friendly. An excellent choice for designers who seek a powerful tool at a reasonable price. Agile CRM is a cloud-based all-in-one CRM solution. Further, there is also a Chrome extension for Agile CRM.

Agile CRM is integrated with Google Apps, popular social media platforms, and RingCentral for telephone needs. Just like the name suggests, Agile CRM offers numerous services, such as:

• Contact Management
• Scheduling
• Deal Tracking
• Project Management Capabilities
• Marketing Automation
• Social Tools
• Email Tracking
• Mobile and Email Marketing
• Landing Page Building Tools

Pricing: Paid offers are billed every two years

• Free version. Available for up to 10 users
• Starter version: $8.99 per user per month
• Regular version: $29.99 per user per month
• Enterprise version: $47.99 per user per month

That’s our recommendation for the best CRM for web design company. Now let’s take a look at how web designer companies can take advantages of CRM systems.

CRM Systems for Web Designers

CRM systems are valuable for online and service-based businesses, including web design agencies. Using the system, there are components that web designers need, such as:

1. Lead Tracking

This involves monitoring potential clients, keeping track of communication history, and sending automated follow-ups. 

2. Project Oversight

CRM systems are often equipped with task management and project tracking. Your company can efficiently assign tasks, establish deadlines, and monitor progress regarding project goals and milestones. 

3. Automated Workflows

This feature can significantly ease web designer’s work. Numerous CRM tools are already integrated with this feature, or if not, you can utilize a task automation platform like Zapier. 

That Was All-Around About The Best CRM for Web Design Company

As your web design company grows, you’ll need a better and more specialized tool to track a wide range of data. Try using CRM tools, and don’t forget to think about your budget, the CRM’s reputation, and people’s feedback. Then, are you ready manage your data more efficiently with the best CRM for web design company?