Small-scale businesses have a limited budget, especially for promotional and marketing efforts for their products. To grow extensively, a company must maintain relationships with these customers. You can strengthen customer relationships by utilizing open-source CRM software free download.

There is lots of free CRM software that you can use to maintain your business relationships with customers. 

10 Open-Source CRM Software Free Download

For small businesses, we recommend you use open-source and free CRM software. Ten are the most favorite ones you can consider for your business in the following explanation. 

1. Hubspot 

Hubspot is the most popular open-source CRM software free download. Even though it is powerful, this CRM software is manageable, so it is still suitable for small businesses. Hubspot helps your business in providing a delightful customer experience.

Hubspot consists of 5 modules: Marketing Hub, Sales Hub, Service Hub, CMS Hub, and Operations Hub. If you use the free plan, you will get the following features.

• contact management,
• company contact activities, deals, and task forms,
• email marketing,
• advertising management,
• landing page,
• live chat,
• simple bot,
• team email,
• offer management.

2. Agile CRM 

Agile CRM is a free all-in-one CRM software that offers complete modules, starting from marketing, sales, and service. Available in a mobile version that is fast and easy to use. Use this software in the free version. You can benefit from several features, such as:

• Up to 10 users can use it
• can accommodate 50 thousand contacts and company data
• lead scoring
• unlimited deals, tasks, and documents; scheduling meetings
• customization of deals achievements.

3. Apptivo

Apptivo is one of the open-source CRM software free to download and has been used by more than 200 thousand companies worldwide.

Apptivo has a complete solution for your business needs. This software also has modules for Project Management, Online Invoices, Website Helpdesk, Expenditure Reports, Field Service, Procurement, and Email Marketing.

Some users choose Apptivo because it has good customer service, features suitable for SME businesses, has lots of features, is easy to use, and solves almost all your business problems. There is a free package available that you can enjoy with various features such as

• eight modules,
• leads/prospect management,
• contact management,
• tasks, appointments, and notes,
• storage capacity of 500MB,
• data backup, and export.

4. Freshsales

Freshsales is free CRM software that makes sales work easier. Using Freshsales, you can find the best prospects, engage customers contextually, manage multiple pipelines, drive deals into sales, and nurture relationships with prospects and customers. 

There are several features that you can enjoy with the accessible version of Freshsales: 

• account and contact management
• contract lifecycle
• chat, email, and phone; 24-hour support
• mobile application.

5. Bitrix24

Bitrix24 is a CRM that can unite all your online business lines. Besides CRM, Bitrix24 has communication, project, website, contact center, document, workflow, HR, telephone, marketing, email, and video modules. A free package is available with various complete features such as

• unlimited users,
• storage capacity of 5GB,
• Supporting features such as chat, video calls, calendar, workspace, a news feed, knowledge base, tasks, and projects,
• unlimited deals
• unlimited contacts,
• 100 product catalog units.

6. EngageBay

EngageBay is an open-source CRM software free download suitable for businesses that aim to increase sales and build good relationships with customers. EngageBay helps you integrate marketing, sales, and service on one platform.

This software has four modules that can be used to improve business, such as CRM module, marketing automation, helpdesk, and live chat. With EngageBay, you can enjoy a variety of free CRM features, such as

• 500 contacts,
• 1000 email blasts,
• email marketing,
• autoresponder,
• form for leads,
• CRM, helpdesk, and live chat.

7. Zoho CRM 

Zoho CRM is the best CRM software for establishing sustainable customer relationships. This software powers a global network of over 250,000 businesses in 180 countries to engage with customers, generate more leads, and increase sales. Zoho CRM software has a free package that you can enjoy with features such as:

• three user accounts are available,
• lead management,
• document management,
• mobile application.

8. Vtiger 

Vtiger is free CRM software suitable for various business scales, including small-scale businesses, with support from One View to improve customer experience. This software has a very fast UI, One View feature, AI, and support for various integrations.

Apart from the cloud version, Vtiger is also available in a community version (free and open source) with various useful features such as

• contact management,
• One View,
• email and phone integration,
• document management,
• integration with Zoom and Google Meet,
• Internal collaboration, list and segment management lead scoring 1000 emails per month,
• autoresponder, web form to lead, email template.

9. Capsule 

The next open-source CRM software free download is Capsule. This simple CRM software helps build closer customer relationships to increase sales and save time. 

There are superior features such as contact management to maintain customer relationships, a sales pipeline to win more sales, sophisticated reporting to support analysis, and security and access rights to ensure data confidentiality.

Capsule is also available in a mobile version and is used by thousands of businesses worldwide. However, in the free version, you will get the following features.

• 250 contact data,
• 50MB storage capacity per user,
• field customization,
• sales opportunity management,
• case management,
• unlimited calendar tracking of sales stages.

10. Really Simple System 

Really Simple System is CRM software that is easy to use because of its simple system. This software is suitable for small businesses to build long-term customer relationships to increase sales and save time.

Really Simple System also has a system designed to support B2B companies. This application has three modules: service, marketing, and sales. You can also build collaboration and initiate digital evolution for customers. You can use this system for free with the following features:

• 100 company data
• unlimited contacts
• document storage capacity of 100MB contact management
• pipeline management
• opportunity history
• weighting and sales opportunities.

Use Open-Source CRM Software Free Download for Your Business! 

So, that’s all open-source CRM software free download that you can use for your business. Even though it’s a small business, you still need a professional touch if it’s related to customer relationships. Don’t hesitate to use the CRM software and choose the best software that meets your needs.